Members may book courts online 24x7 or may phone the reception desk from 9am onwards.
Indoor Tennis courts can be booked up to 21 days prior. When booking 21 days prior, you may only make the booking from 7am onwards.
Outdoor Tennis and Squash courts can be booked up to 7 days prior. When booking 7 days prior, you may only make the booking from 7am onwards.
Members with "Restricted A" and "Restricted B" subscriptions may only book courts Monday - Friday 9am - 5pm (last start time 4pm finishing 5pm), and Saturday - Sunday from 6pm onwards.
Junior members may only book courts at off peak times.
Senior members may only book 1 court for a maximum of 2 hours.
All members should show their playing partners/opponents on the booking sheets (click "select opponent" after booking the court).
The court booking fees (peak and off-peak) are shown on the booking sheets.
On the day, the Junior "walk-on" rate for indoor tennis is £2 per 30 minutes, and this can only be booked and paid for at the reception prior playing.
Booking System Accounts
Each member has an account within this booking system.
You must have credit in your booking system account in order to book Indoor Tennis and Squash courts (credit not required to book Outdoor Tennis courts).
You can credit your booking system accounts as follows:
Buy credit online with any debit or credit card. The payment will be processed by SagePay and your booking system account will be credited automatically.
Buy credit at the reception desk.
The minimum top-up is £10 (online or reception desk)
Cancellation & Refund Policy
All members should cancel courts that they can not use as soon as possible.
The booking fee is automatically refunded if the court is cancelled at least 1 day prior.
50% refund if the booking is cancelled on the same day, however, the booking system will automatically refund 100% if the same court is re-booked by another member.
There is no refund when the court remains booked and un-used ("no-show").
The cancellation and refund policy is not applicable as there are no booking fees.
However, please do not book outdoor tennis courts unless you've already arranged to play with another member.
The booking fee is automatically refunded if the court is cancelled at least 48 hours prior to the start time.
Within 48 hours, the booking fee will only be refunded if the same court is re-booked by another member.
When playing a guest, members MUST:
Select "GUEST Adult £5" or "GUEST Junior £2.50" as the playing partner/opponent to show on the booking sheet.
The system will automatically add the £5 or £2.50 Guest Fee to the booking fee already paid.
If you're no longer playing a Guest, you can change your playing partner/opponent to a member, and the booking fee will automatically revert to the normal rate (and your account will be credited).
This can be done when you book the court or any time before playing.
If you forget to select Guest as the playing partner/opponent before playing, then please be sure to use the facility to "Transfer Credit" to the appropriate "Guest Adult £5" or "Guest Junior £2.50" accounts on this system.
Members are not allowed to bring the same guest more than once in the same calendar month, and thereafter should encourage their guests to join the club.